Terms of service

Returns, Exchange & Cancellations Policy
Our goal is to ensure your complete satisfaction with your purchase.
If there is a problem with your order, please begin by contacting us via email customercare@viva-fitness.in immediately. Please provide as much information as you can about the problem, including your order number, product name and model number, and we will assist you for replacement for your product as per stock availability.

Note :- We donot accept returns on our products listed in www.viva-fitness.in

In case of Returning the existing order, customer had to bear with Return Shipping charges & Dismantling charges of product (if applicable).Only Replacement will be done for the same ordered product or in case of upgradation, customer had to pay the remaining amount of product.

When the return of existing product arrives at our warehouse and inspections gets completed, we will ship the new product for you & update the tracking status via contact number or email id.

For bulk or customized orders, the cancellation, replacement, or returns is subject to approval by management.


Return Exceptions

In case the following conditions are not met Viva Fitness reserves the right to charge a 25% restocking fee or refuse the return.
1. The items must be returned for refund or exchange within 7 days of original purchase.
2. Items and packaging must be received in new condition.
3. The original manufacturer's packaging must not be damaged and repacked properly to avoid transit damage.
4. Packaging must include all original items, manuals, any included gifts, etc.
5. Item if returned has to be in its original packing. Seller reserves the right to refuse to accept returns it's not in the original packing form.

Shipping charges
1. In case of Returning the order, Freight charges to be borne by the customer.
2. Dismantling of product will be done by seller and charges to be borne by customer.

Cancellations Policy:
A. If you would like to cancel your order, you can do so provided that the order has not yet been shipped. The entire amount would be refunded to your account. If the item you want to cancel has been shipped, the order cannot be cancelled.

• Payments can be made by Credit Cards, Debit Cards and Net Banking.
• Credit card, Debit Card and Net Banking payment options are instant payment options and recommended to ensure faster processing of your order.
• Cash On Delivery option is not available for orders.

 

 

By accessing this website we assume you accept these terms and conditions. Do not continue to use Viva Fitness if you do not agree to take all of the terms and conditions stated on this page.

 

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: "Client", "You" and "Your" refers to you, the person log on this website and compliant to the Company’s terms and conditions. "The Company", "Ourselves", "We", "Our" and "Us", refers to our Company. "Party", "Parties", or "Us", refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services, in accordance with and subject to, prevailing law of Netherlands. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.

 

 

We employ the use of cookies. By accessing Viva Fitness, you agreed to use cookies in agreement with the Viva Fitness Privacy Policy.

 

Most interactive websites use cookies to let us retrieve the user’s details for each visit. Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website. Some of our affiliate/advertising partners may also use cookies.

 

 

Unless otherwise stated, Viva Fitness and/or its licensors own the intellectual property rights for all material on Viva Fitness. All intellectual property rights are reserved. You may access this from Viva Fitness for your own personal use subjected to restrictions set in these terms and conditions.

 

 

Republish material from Viva Fitness

Sell, rent or sub-license material from Viva Fitness

Reproduce, duplicate or copy material from Viva Fitness

Redistribute content from Viva Fitness

 

Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. Viva Fitness does not filter, edit, publish or review Comments prior to their presence on the website. Comments do not reflect the views and opinions of Viva Fitness, its agents and/or affiliates. Comments reflect the views and opinions of the person who post their views and opinions. To the extent permitted by applicable laws, Viva Fitness shall not be liable for the Comments or for any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.

 

Viva Fitness reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive or causes breach of these Terms and Conditions.

 

 

You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;

The Comments do not invade any intellectual property right, including without limitation copyright, patent or trademark of any third party;

The Comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material which is an invasion of privacy

The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.

 

You hereby grant Viva Fitness a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.

 

 

The following organizations may link to our Website without prior written approval:

 

Government agencies;

Search engines;

News organizations;

Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and

System wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.

 

These organizations may link to our home page, to publications or to other Website information so long as the link:

 

is not in any way deceptive;

does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; and

fits within the context of the linking party’s site.

 

We may consider and approve other link requests from the following types of organizations:

 

commonly-known consumer and/or business information sources;

dot.com community sites;

associations or other groups representing charities;

online directory distributors;

internet portals;

accounting, law and consulting firms; and

educational institutions and trade associations.

 

We will approve link requests from these organizations if we decide that:

 

the link would not make us look unfavorably to ourselves or to our accredited businesses;

the organization does not have any negative records with us;

the benefit to us from the visibility of the hyperlink compensates the absence of Viva Fitness; and

the link is in the context of general resource information.

 

These organizations may link to our home page so long as the link:

 

is not in any way deceptive;

does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and

fits within the context of the linking party’s site.

 

If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to Viva Fitness. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.

 

Approved organizations may hyperlink to our Website as follows:

 

By use of our corporate name; or

By use of the uniform resource locator being linked to; or

By use of any other description of our Website being linked to that makes sense within the context and format of content on the linking party’s site.

 

No use of Viva Fitness logo or other artwork will be allowed for linking absent a trademark license agreement.

 

iFrames

 

Without prior approval and written permission, you may not create frames around our Webpages that alter in any way the visual presentation or appearance of our Website.

 

Content Liability

 

We shall not be hold responsible for any content that appears on your Website. You agree to protect and defend us against all claims that is rising on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

 

Your Privacy

 

Please read Privacy Policy

 

Reservation of Rights

 

We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amend these terms and conditions and it’s linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

 

Removal of links from our website

 

If you find any link on our Website that is offensive for any reason, you are free to contact and inform us any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly.

 

We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.

 

Disclaimer

 

To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

 

limit or exclude our or your liability for death or personal injury;

limit or exclude our or your liability for fraud or fraudulent misrepresentation;

limit any of our or your liabilities in any way that is not permitted under applicable law; or

exclude any of our or your liabilities that may not be excluded under applicable law.

 

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer:

 

are subject to the preceding paragraph; and

govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty.

 

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.